Key Stakeholders

Key Stakeholders in the IAQ Business

Building Professionals

Engineers, particularly mechanical and environmental engineers, are crucial partners. They design the HVAC systems and ventilation strategies that are fundamental to good IAQ. Your work often involves collaborating with them to identify design flaws or specify equipment upgrades. General Contractors & Builders are the ones who physically implement these designs. You'll work with them to ensure that IAQ-related installations—from proper ventilation to mold remediation—are completed correctly and on schedule. They're focused on project timelines and budgets, so effective communication about the necessity of certain steps is vital.

Property Managers and Owners

Property Managers and Homeowners Associations (HOAs) act as intermediaries between property owners and occupants. They handle the day-to-day operations and are often the first to receive complaints about poor air quality. Your role is to provide them with clear, actionable reports and solutions that address the root cause of the problem, whether it's a mold issue in a single unit or a widespread ventilation problem. Home & Property Owners are a diverse group ranging from single-family homeowners to large commercial property owners. Their primary concerns are the health of their family or employees, the value of their property, and the cost of remediation. They need to understand the problem in simple terms and be assured that the proposed solution is both effective and financially sound.

Occupants and Specialists

The Occupants, including tenants and employees, are the end-users most affected by IAQ issues. Their complaints are often the catalyst for an IAQ investigation. It's important to listen to their concerns with empathy and provide them with information that alleviates their anxieties. Industrial Hygienists are scientific specialists who focus on anticipating, recognizing, evaluating, and controlling workplace hazards, including those related to air quality. You will often work with them on complex projects, as they provide the scientific data and expert analysis needed to develop a comprehensive remediation plan. Finally, Neighbors can also be stakeholders, especially if the IAQ issue, such as a strong odor or dust from a construction project, crosses property lines. Addressing their concerns proactively can prevent legal and public relations issues.

Click the links below to read more about each of the stakeholders